Rules

General Betting Rules

  1. To initiate any betting with The Company, the customer must first open an account.
  2. Customers must be at least 18 years old in order to open a betting account. The Company reserves the right not to open an account for a customer whom it reasonably suspects may be under 18 years old and to void any bets placed by a customer who it reasonably suspects may be under 18 years old.
  3. The customer is solely responsible for ensuring that all personal, banking and contact information contained within his or her account is always accurate and up-to-date and solely responsible for the use of his or her account with The Company. The customer is advised never to divulge account access information (ID and password) to anyone outside of The Company.
  4. Any bet placed with The Company on the customer's account will be deemed to be valid regardless of any subsequent claim of misuse. The customer is to expressly inform The Company at the earliest opportunity should they suspect that their account access information has been compromised, in order for The Company to suspend access to the account.
  5. The Company applies separate Bet Limits that are subject to one or more of the following criteria: sport/ market type, league/competition, bet type and individual customer ID. The bet limit is subject to change without prior notification.
  6. Customers may bet only up to the relevant bet limit on any given betting opportunity at any given time. If for any reason whatsoever a bet is placed and accepted that exceeds the applicable bet limit, the exceeding amount will be disregarded in the settlement of the bet.
  7. The Company shall have the absolute and sole discretion to accept or reject all or part of any bet requested by the customer.
  8. The customer is solely responsible for ensuring that bets are placed correctly. Customers must follow the full process of placing and confirming bets in order to ensure that bets are accepted by The Company. Customers are further advised to confirm that their bet has been accepted by reviewing their betting history page.
  9. The Company will not entertain any request from the customer to cancel or change a bet that has already been accepted and confirmed. A dispute or query relating to a bet that has been accepted must be communicated to The Company before the start of the event on which the bet was placed. Any such dispute or query will be investigated by The Company in isolation and without prejudice.
  10. The Company will endeavour to act fairly in resolving disputes. The Company's decision will be final and no further appeal will be entertained.
  11. The Company reserves the right to nullify (cancel) any bets that are deemed to have been placed by customers with the intent of unfairly conspiring against The Company.
  12. The Company's bet transaction record will be deemed final.
  13. The Company is not liable and takes no responsibility under any circumstances whatsoever, for any loss caused as a result of any of the following incidents:
    1. Disruption of service to The Company's website, server(s) or network;
    2. loss of data or damaged data on The Company's server(s);
    3. malicious attack on The Company's website, server(s) or network;
    4. slow or irregular internet service while accessing The Company's website.
  14. Further, all information provided on The Company's website is provided in good faith. The Company takes no responsibility for losses accrued as a result of any such information proving to be erroneous, or information having been omitted.
  15. In the event of an error by The Company - technical or otherwise - resulting in the wrong odds or handicap being displayed for a specific match, all bets placed at the erroneous odds or handicap will be cancelled.
  16. Where it appears that the non English-language version of a League and/or team name is different on The Company's website when compared with other sportsbook websites, the English-language version of the League and/or team name will be deemed to be final.
  17. The Company reserves the right to close a customer's account without any prior notification.